Return and Refund Policy

At Happening Fashion, we take pride in delivering high-quality products that are thoroughly scanned and quality-checked by our expert team before dispatch. However, if you are not fully satisfied with your purchase, we offer a clear refund and exchange policy to ensure your shopping experience remains smooth and trustworthy.

Refund Policy

While refund requests are rare due to our strict quality control measures, we have outlined the terms and process for refund claims below:

Eligibility for Refund:

  • If you receive the wrong item due to an error on our part, you are fully eligible to request a refund or replacement.

  • Refunds can only be requested within 30 days of the original purchase date.

  • The refund will be processed to the original payment method used at the time of order, such as PayPal or a credit/debit card.

Refund Timeline:

  • Once your return is approved, the refund will be processed within 14 business days.

  • You will be notified by our customer support team via email once the refund has been issued.

Exchange Policy

We understand that sometimes a product may not meet your expectations. We offer exchanges under the following conditions:

Eligibility for Exchange:

  • You may request an exchange within 30 days of the purchase date.

  • The item must be in its original condition, unworn, unused, and with all original tags and packaging intact.

  • A valid reason must be provided for the exchange, such as receiving the wrong size, color, or product feature compared to what was listed on our website.

  • The full shipping and redelivery costs must be paid by the customer.

  • You must provide our customer support team with a valid tracking ID for your returned package.

Important Notes:

  • Customized or personalized items are not eligible for exchange or refund, as they are made exclusively for you.

  • Exchanges are processed after the returned item passes our quality inspection.